Thank you for buying our products at Stussystorenl.com.
To receive a replacement and a refund, you must request the product’s return within 02 business days of delivery. The item must be intact and in the same condition as you received it. Before applying and returning, please contact us. After assessing your request, our support team will give you a request form.
Our experienced personnel will inspect your item upon receipt and process your reimbursement. The money will be refunded to the original payment method you used when making the purchase. Refunds for credit card payments may not appear on your credit card statement for 5-10 business days.
- Check the contents carefully for any transportation damage or physical faults.
- Ensure that the products you receive are the correct ones.
- To receive a replacement, damaged goods must be reported within three business days after the delivery date.
- The cost of return shipping is the customer’s obligation. Original import taxes, shipping charges, and customs duties are non-refundable.
Please do not hesitate to contact our customer support staff if you have any further questions or if something is unclear.